Questions
Questions people ask
Is there really no time limit?
Yes. No meeting on any plan, Free included, gets cut off by a timer. Run a two hour client review or an all day training. Fair use applies: about 20 hosted hours a month on Free and 60 on Business. If a room runs around the clock we'll reach out before anything changes.
Do my guests need to download anything?
No. Guests tap your link and join in the browser on a phone, tablet or computer. They check their camera and microphone in one tap, wait in your waiting room, and you let them in.
How many people can join one meeting?
Up to 25 on Free, 100 on Business and 300 on Leader. Bigger events can go up to 1,000 people for $0.25 per extra attendee hour above your plan.
What do AI notes include, and who sees them?
When you record on Business, you get the full transcript and an AI recap with what was discussed, decisions and next steps. Attendees can get a short AI summary by email; you choose on or off for each meeting. The recording and the full transcript stay with you.
Can I connect my own AI, like Claude or ChatGPT?
Yes, on Business. Make a private key on your account page and add Let's Sit Down as a connector. Your AI can then list your meetings, read summaries and transcripts, search across them and pull action items. You can also download notes as Markdown or text, or send each finished meeting to Zapier or Make with a webhook.
Can I use my own colors and logo?
Yes, on Business and Leader. Pick one of 12 common colors, paste your exact hex code, or upload your logo and pull your colors from it. Your join page, waiting room and booking page use them, and we adjust the contrast so everything stays easy to read.
Can I cancel anytime?
Yes. Cancel from your account page and you keep Business until the end of the time you paid for, then you move to Free. Your room keeps working.
How do recordings handle consent?
Everyone in the room sees a red RECORDING sign the whole time it runs, and anyone can choose to leave instead of being recorded. Recording only starts when the host taps Record.
Is it free for Build Until members and Jesse Wood's agents?
Yes. Build Until and Build On Purpose members get Business included while they are members. Jesse Wood's Certified Agents get a free Business seat he sponsors.