Help center · Billing

Plans, billing, cancelling and refunds

What each plan costs, how the free trial works, how to cancel, and when you can get a refund.

About 5 minutes.

1. The plans

   Free costs nothing. No meeting gets cut off by a timer (normal fair use applies, as our Terms say). It has room for up to 25 people, a waiting room, breakout rooms, screen share, your own room link and one free booking page.
   Business is $9.99 a month or $99 a year at the founding price. That price stays locked for as long as you stay subscribed. It adds up to 100 people, your own link, recording with transcripts and AI notes, and co-hosts.
   Leader is $19.99 a month or $199 a year. It has everything in Business, with room for up to 300 people. It includes 100 attendee hours a month included, then $0.20 for each extra attendee hour.
   See every plan on the pricing page.

2. The free trial

   Every new account gets 14 days of Business free. No card needed. When the trial ends without billing, you move to Free. Your meeting room and booking page keep working. Recording, AI notes and co-hosts pause until you add billing. Nothing is deleted.

3. Pick a plan

   On your account page, find Your plan. Tap the button for the plan you want, like Get Business monthly or Get Business yearly. You pay on the next screen through Stripe. During a trial you can also tap Add billing at the top of your account page.

4. Automatic renewal

   Paid plans renew by themselves at the end of each month or year, at the price at that time, until you cancel. We email you at least 30 days before a price change, and 15 to 30 days before each yearly renewal, with how to cancel.

5. How to cancel

   On your account page, find Your plan and tap Cancel my plan. Your phone asks you to confirm. Tap OK. You keep your plan until the end of the time you paid for. Then you move to Free, and your room keeps working.

6. Changed your mind?

   Before your paid time ends, tap Keep my plan (undo cancel) in the same place.

7. Refunds

   Monthly plans: no partial refunds.
   Yearly plans: a yearly payment, the first one or a renewal, can be refunded in full within 14 days of the charge. To ask, go to the help page and send the team a note.

8. Extra people in big meetings

   On a paid plan, you can let a room grow past your plan, up to 1,000 people. On your account page, find Up to 1,000 people and tick Bigger events are on. Each person above your plan costs $0.25 an hour, added to your next bill.

9. If a payment fails

   Stripe tries the payment again. If it still doesn't go through, your account moves to Free. Your room, booking page and past recordings stay. Nothing is deleted.