Legal
Terms of Service
Effective November 10, 2026. Hughes Solutions LLC, 500 W 21st St, Norfolk, VA 23517.
These terms are an agreement between you and Hughes Solutions LLC, a Virginia limited liability company ("we", "us"), for Let's Sit Down ("Sit Down", the "Service"). Let's Sit Down is a trade name of Hughes Solutions LLC. By creating an account, hosting or joining a meeting, or booking time through the Service, you agree to them. If you use it for a business, you agree for that business.
1. What the Service does
Sit Down gives hosts a video meeting room that guests join in a browser, a booking page, reminders, and on paid plans recording, transcripts and AI written notes. Guests don't need an account; joining a meeting or booking a time is covered by these terms and our Privacy Policy.
2. Your account
Hosts sign in with a one-time code sent to their email. Keep your email secure; anyone who controls it can sign in. Give us true information, including the name your guests see. You must be at least 18 to host. You're responsible for what happens under your account, including co-hosts, staff who act for you, and any AI or app you connect with your key.
3. Recording, transcripts and AI notes
- Consent is the host's job. Some states and countries require everyone's consent before a call is recorded. The Service shows a RECORDING sign to everyone in the room the whole time and lets anyone leave, but you're responsible for getting any consent the law requires, and for any notice your industry requires.
- AI notes can be wrong. Transcripts and AI summaries are produced automatically and can miss or misstate things. Check them before you rely on them or send them. You choose whether attendees get a summary.
- Not for regulated records. We don't claim the Service meets HIPAA, FINRA, SEC, insurance or other industry record-keeping rules. Don't use it where your regulator requires its own platform.
4. Bookings and payments between hosts and guests
When a host takes payment for a booking, the guest pays the host through the host's own Stripe account (or through our platform for split payments, which pays each person their share). The host sets the price, deposit and refund window and is the seller. We aren't a party to the deal between host and guest, and refunds follow the host's stated refund window. Stripe's terms apply to payments and payouts.
5. Acceptable use
If you invite people by text through the Service, you're responsible for having their permission to text them. Don't use the Service to harass anyone, share content you have no right to share, record people unlawfully, impersonate anyone, send spam, commit fraud, or break the law. Don't try to break, overload or get around the Service's limits or security. Fair use applies to "no time limit" plans: rooms that run around the clock or far past normal use may be limited after we reach out. We may suspend a room or account to investigate a report or stop harm, and we'll tell you when we can.
6. Plans, billing and automatic renewal
- Free needs no card. Paid plans are billed in advance through Stripe, monthly or yearly, at the price shown when you buy. A free trial needs no card and moves to Free when it ends unless you add billing.
- Founding prices stay as long as your subscription stays active, as stated at checkout.
- Automatic renewal. Paid subscriptions renew automatically at the end of each period at the then-current price until you cancel. We'll email you at least 30 days before a price change takes effect, and 15 to 30 days before each yearly renewal, with how to cancel.
- Cancel anytime online from your account. Cancelling stops future charges; your plan runs to the end of the period you paid for, then the account moves to Free.
- Refunds. Monthly plans: no partial refunds. A yearly payment, first or renewal, can be refunded in full within 14 days of the charge.
- Taxes. Prices don't include taxes; if we must collect tax we'll add it at checkout.
- Failed payments. If a payment fails, Stripe retries it. If it doesn't go through, the account moves to Free. Your room, booking page and past recordings stay; nothing is deleted for non-payment.
- Leader extra hours. If you turn on extra attendee hours, hours past your included amount cost $0.25 each and are added to your next bill. They're off unless you turn them on.
- Referral rewards follow the rules shown in your account: 20% of what a referred account actually pays in its first 12 months, counted 60 days after each payment once it can no longer be refunded, as account credit or cash if you join our affiliate program. When you share your link, say you get a reward.
7. Your content
Your meetings, recordings, transcripts, notes and booking details stay yours. You give us a limited license to store, process and send them only to provide the Service to you and as our Privacy Policy describes. We never sell them and never use them to train AI models.
8. Keeping and deleting
We keep recordings, transcripts and notes while your account exists. To delete a recording or close your account, ask through the help page, or write to Hughes Solutions LLC, 500 W 21st St, Norfolk, VA 23517; we delete within 30 days, and deleted items leave our routine backups within 35 days after that.
9. Changes
We may change features; if a change materially reduces a paid plan, we'll tell you and you may cancel for a prorated refund of prepaid fees. We may update these terms; we'll post the new version with a new date and, for material changes, email hosts before they take effect.
Disclaimers
The Service is provided "as is" and "as available." To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We don't promise it will be uninterrupted or error-free.
Limit of liability
To the extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or lost profits or data. Our total liability for any claim about the Service is limited to the greater of the fees you paid us in the 12 months before the claim or $100.
Your indemnity
You'll defend and hold us harmless from third-party claims arising from your content, your use of the Service in breach of these terms, or your breach of law, and pay resulting costs and damages a court awards or you agree to in a settlement.
Ending
You may stop using the Service and close your account anytime. We may end or suspend accounts that break these terms, with notice when we can. These parts still apply after your account closes: Your content, Keeping and deleting, Disclaimers, Limit of liability, Your indemnity, and Law and courts.
Law and courts
Virginia law governs these terms, without regard to conflict of laws rules. Any dispute goes to the state or federal courts located in or serving Norfolk, Virginia, and both parties agree to their jurisdiction. Nothing here limits rights you have under consumer protection laws that can't be waived.
Contact
To reach us, use the help page, or write to Hughes Solutions LLC, 500 W 21st St, Norfolk, VA 23517.